லண்டனில் நட்ந்த ஒரு டெஸ்ட். இதைப் படியுங்கள். புதிய நியூஸ்வீக் பத்திரிகையில் இன்று நான் படித்தேன்
Shifty PC repair
How trustworthy are PC repair technicians? Looking for possible ripoffs, British TV's Sky News and PC Pro magazine, created a simple problem in a notebook by loosening a memory chip. Then they took the computer - loaded with fake files and software that could track what techinicians did - to six London repair outlets.
All the shops quickly discovered the dislodged chip, with five of them dishonostly telling the "cusomer" that extensive repairs were necessary. At two of those shops technicians also looked through "vacation photos" the notebook contained (pictures of the customer clad in a bikini). One tried to cover his tracks. The other copied the snapshots to his USB drive. he also tried to log into a faux online bank account planted on the laptop.(He was reported to the police).
The shop that passed the ethics test? Let's hear it for Pix4 in Shepherds Bush. Wrote PC Pro: "The staff promptly discovered the loose chip, popped it back into place, and told us with a smile, there would be no charge." :- Arik Hasseldahl